Terms & Conditions
Please read these terms carefully before using bt99. They govern your access to our platform and all services offered to players in Bangladesh.
Welcome to bt99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the "Player") and bt99 ("the Company", "we", "us", or "our"). By accessing or using any part of the bt99 platform — including live casino games, cricket betting, slots, crash games, and all related services — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms & Conditions, you must immediately discontinue use of the bt99 platform. bt99 reserves the right to update or amend these terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised terms. We encourage all players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh to review these terms periodically.
1. Eligibility Requirements
To create an account and participate in any game, bet, or promotion offered by bt99, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:
- You must be at least 21 years of age. bt99 strictly enforces the 21+ age requirement in compliance with responsible gaming standards.
- You must be a natural person acting in your own personal capacity, not as an agent for any third party.
- You must not be a current employee, contractor, affiliate, or immediate family member of a bt99 employee or business partner.
- You must have full legal capacity to enter into binding agreements under the laws applicable in your jurisdiction. Players must ensure online gambling is not prohibited where they reside.
2. Account Registration and Security
Each player is permitted to hold only one registered account on bt99. Duplicate accounts are strictly prohibited and may result in the immediate suspension or permanent closure of all associated accounts, along with the forfeiture of any associated balances or pending withdrawals.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. bt99 will not be liable for any losses resulting from unauthorized access to your account caused by your failure to safeguard your login details. You must notify us immediately if you suspect any unauthorized use.
- All information provided during registration must be accurate, complete, and kept up to date. Providing false or misleading information may result in account suspension.
- bt99 reserves the right to request identity verification documents (KYC) at any time, including before processing withdrawals. Players must comply with all KYC requests within the specified timeframe.
- Account sharing is strictly prohibited. Your bt99 account is personal and non-transferable. You must not allow any other person to access or use your account under any circumstances.
3. Deposits, Withdrawals, and Payments
bt99 supports a wide range of payment methods popular among Bangladeshi players, including bKash, Nagad, Rocket, and Upay for instant mobile money transfers. We also accept deposits via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT).
Withdrawals will only be processed to payment methods previously used for deposits or to verified accounts in your own name. bt99 reserves the right to apply standard anti-money laundering (AML) checks to all transactions. Players must not attempt to transfer, sell, or assign their balances to any third party.
- Minimum deposit and withdrawal amounts may apply and are subject to change. Refer to the Payment section of the platform for current limits.
- bt99 is not responsible for delays caused by third-party payment processors or mobile banking service providers such as bKash or Nagad.
- Deposits made via bonus codes or promotional schemes are subject to the specific wagering requirements stated in the relevant promotion. Free spins winnings may also carry rollover conditions.
- bt99 reserves the right to withhold or void any withdrawal if fraudulent activity, bonus abuse, or a breach of these Terms is detected during the review process.
4. Bonuses and Promotional Terms
bt99 offers a variety of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms, which are published on the relevant promotion page and are incorporated by reference into these Terms & Conditions.
General bonus conditions that apply unless a promotion's specific terms state otherwise include the following:
- Bonuses are credited to your account in BDT and are subject to wagering requirements before any withdrawal can be made. Standard rollover requirements are specified per promotion.
- bt99 reserves the right to void bonuses and associated winnings if any form of bonus abuse, collusion, or exploitation of a system error is identified.
- Bonuses cannot be transferred between accounts, exchanged for cash without fulfilling rollover conditions, or combined with other promotions unless explicitly stated.
5. Prohibited Activities
bt99 maintains a zero-tolerance policy toward any activity that undermines the integrity of its platform, harms other players, or circumvents its systems. The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:
- Using automated bots, scripts, or software to interact with the platform in an unauthorized manner, including but not limited to auto-betting systems.
- Attempting to exploit technical errors, glitches, or vulnerabilities in the platform for personal gain. Any winnings derived from exploiting such errors are void.
- Engaging in money laundering, fraud, identity theft, or any form of financial crime through the bt99 platform. bt99 cooperates fully with relevant authorities in the investigation of such activities.
- Colluding with other players to manipulate the outcome of any game or sporting event, including match-fixing or coordinated betting strategies.
6. Responsible Gaming
bt99 is committed to promoting responsible gaming practices among all players. We strongly believe that gambling should be a form of entertainment, not a financial strategy. Players are reminded that all games involve an element of chance and that losses are a natural part of gaming. bt99 enforces a strict 21+ age policy and strongly encourages all players to set personal deposit limits and time-out periods to manage their gameplay responsibly.
If you believe your gambling is becoming problematic, bt99 offers self-exclusion tools and deposit limit features accessible from your account settings. You may also contact our support team at any time for guidance. For further resources on responsible gaming, please visit our dedicated Responsible Gaming page.
7. Intellectual Property
All content on the bt99 platform — including but not limited to software, text, graphics, logos, button icons, images, audio clips, game titles, and compilations — is the exclusive property of bt99 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform solely for your personal, non-commercial entertainment. You may not reproduce, redistribute, sell, publish, broadcast, or otherwise exploit any content from this platform without the express prior written consent of bt99.
8. Limitation of Liability
To the fullest extent permitted by applicable law, bt99 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your access to or use of (or inability to access or use) the bt99 platform or any content thereon.
bt99 does not guarantee that the platform will be available at all times without interruption, error, or delay. We reserve the right to perform scheduled or emergency maintenance that may temporarily limit access to the platform. bt99's total liability to you for any claims arising from these Terms shall not exceed the total amount you have deposited into your bt99 account in the 30 days preceding the claim.
9. Amendments to These Terms
bt99 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time by posting the updated terms on this page with a revised effective date. It is your responsibility to check this page periodically for any changes. Material changes may be communicated via email to your registered address or through an in-platform notification. Your continued use of bt99 following the posting of revised terms constitutes your acceptance of the changes.
10. Governing Law and Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with applicable international gaming and commercial regulations. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the bt99 platform, we encourage players to first contact our customer support team to seek an amicable resolution. If a satisfactory resolution cannot be reached through informal negotiation, the matter may be referred to binding arbitration in accordance with the applicable rules, and both parties agree to submit to that jurisdiction.
11. Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to the bt99 support team. Our team is available 24/7 to assist players across Bangladesh. You can contact us by email at [email protected]. We aim to respond to all inquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).
SSL Encryption
All data transmitted on bt99 is protected by industry-standard SSL encryption, keeping your account and financial details secure.
Fair Play Certified
bt99 uses certified RNG technology to ensure every game outcome is random, transparent, and completely fair for all players.
Instant Payments
Deposit and withdraw instantly using bKash, Nagad, Rocket, and Upay — the payment methods trusted by millions in Bangladesh.
21+ Commitment
bt99 is strictly for adults aged 21 and above. We enforce age verification and promote responsible gaming across all games and bets.
Account Protection
Your bt99 account is protected with secure login protocols. We enforce strict KYC verification to safeguard all player accounts.
Transparent Terms
bt99 maintains clear and accessible terms so every player in Bangladesh knows exactly what to expect before placing a bet.
Ready to Explore bt99?
Now that you've reviewed our Terms & Conditions, dive into the full bt99 experience — from live casino tables to cricket betting and slots.